TALKING SCRIPTS
Consumer App End User Terms
26 May 2026
Preamble
Please read these terms carefully. By tapping “I agree” or otherwise using the Talking Scripts app, you agree to these terms. If you do not agree to these terms, please do not use the app.
Who we are and what this agreement covers
We are Talking Scripts Ltd (“Talking Scripts”, “we”, “us”), a company registered in England and Wales with company number 12447998 and registered office at 3rd Floor, 207 Regent Street, London, England, W1B 3HH.
These terms govern your use of:
• the Talking Scripts mobile application (the “App”), and any updates we issue from time to time;
• the audio generation, playback, and account services we provide through the App (together, the “Services”).
When we say “you” or “your” we mean you, the individual using the App.
You can contact us at any time at contact@talkingscripts.com (referred to throughout these terms as “the contact email”).
Your privacy
How we handle your personal information is set out in our Privacy Policy (https://talkingscripts.com/privacy). It is important that you read it before using the App. You also have rights over the personal data we hold about you, including the right to receive a copy. These rights are explained in our Privacy Policy.
Other terms that apply
The following also form part of your agreement with us:
• our Cookie Policy (https://talkingscripts.com/cookies);
• the App Store rules of the platform you downloaded the App from. If those rules conflict with these terms in a way we cannot lawfully override, the App Store rules will apply to that specific point.
You must be 16 or older
You must be at least 16 years old to use the App and to accept these terms. By using the App, you confirm you meet this age requirement.
How you may use the App
In return for your agreeing to these terms, we let you:
• download the App onto a mobile device you own or control, and use it for your personal and professional purposes — for example, learning lines, reviewing scripts, or preparing for productions;
• use the App to generate, listen to, and manage audio versions of scripts you upload, subject to the rest of these terms;
• receive any updates, fixes, or improvements we issue.
You may not resell the App or the Services, sublicense access to others, or use the App or its outputs to build or operate a competing product or service. Transfer of your account or your rights under these terms is covered later in this document.
Your right to change your mind
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days from the day you enter into a contract with us to cancel that contract and receive a refund of any amounts paid, without giving any reason. This is called the "cooling-off period".
The App is digital content delivered electronically, therefore, this right works differently. If you ask us to start providing the Services before the 14-day cooling-off period ends, you will lose this cancellation right once we begin supplying the Services to you. We are required by law to ask for your express consent to this, and to ask you to acknowledge that you understand the consequence.
We do this through a consent checkbox shown to you immediately before your first paid purchase, the checkbox confirms the following:
“I expressly consent to Talking Scripts supplying the Services to me immediately, before the end of the 14-day statutory cancellation period. I acknowledge that, by giving this consent, I will lose my statutory right under the Consumer Contracts Regulations 2013 to cancel this contract once supply has begun.
If you do not tick the box, Services will not begin until the 14-day period ends.
This consent is given once and applies to all future paid purchases on the same Apple ID account (renewals, upgrades, top-ups), on the pricing and terms shown in-App at the time of each purchase. To stop future purchases, cancel your subscription via your Apple ID settings or contact us at contact@talkingscripts.com”
Nothing in this section affects your other statutory rights as a consumer, including your right to a refund if the Services are not provided with reasonable care and skill or are otherwise not as described. The way refunds work in practice is set out under Refunds below.
Subscriptions, payments and credits
How you buy the App and the Services
The App is free to download from the Apple App Store. You can use the Services in two ways: by subscribing to a monthly or annual plan, or by buying top-up page packs as you need them. You can also use both together. All purchases, subscriptions, and top-ups are made through Apple's In-App Purchase system.
Apple is the merchant of record
Your purchases are made with Apple. Apple is the merchant of record for every subscription and top-up bought through the App. We do not see or store your payment card details, and we are not party to the payment transaction. Apple's own terms apply to that part of your relationship.
Because Apple operates the billing relationship, the following are controlled by Apple and not by us: how your subscription auto-renews, when your card is charged, how price changes are presented to you, how plan changes are handled, how cancellation is processed, and how Apple responds if a payment cannot be taken.
Auto-renewal disclosure
Solo Subscription (Monthly or Annual) A Solo monthly subscription is £5.99 per month. During our pilot, annual billing is offered at a discount of £65.88 per year (equivalent to £5.49 per month).
Payment will be charged to your Apple ID account at confirmation of purchase. Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage your subscriptions and turn off auto-renewal by going to your Apple ID account settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription
Anti-steering
Within the App, we do not link out to alternative ways of paying for the Services. If you are looking for support with a purchase or a refund, the App will direct you to Apple's own standard processes where appropriate, and you can also contact us at the contact email and we will help where we can.
Free trial
When you first sign up, you can generate up to 50 pages of audio at no cost. One page equals 1,000 characters of script. The free trial has no time limit but ends when you have used your 50 pages. You do not need to enter payment details to use the free trial.
Subscription tiers
We offer three paid subscription tiers, each giving you a monthly allowance of AI voice generation:
• Solo — 150 pages per month;
• Pro — 350 pages per month;
• Max — 600 pages per month.
Prices are shown in the App at the point of purchase. Prices in pounds sterling, US dollars, euros, and Australian dollars are set by us; Apple displays the local equivalent for other regions.
Free baseline (Apple voices)
Use of the App with Apple's built-in device voices is free, within a fair-use allowance shown in the App. AI voices, which are the higher-quality voices used in the App's generated audio, require a paid subscription or a top-up. Where the App previously offered a paid Apple-voices tier (“Premium”), that tier was withdrawn on 4 May 2026 and Apple voices are now the free baseline of the App.
Grandfathering for existing Apple voices Premium subscribers
If you held the Apple voices Premium tier immediately before 4 May 2026, you keep that tier on its existing terms for the remainder of your current billing period — monthly subscribers until you next cancel or convert, annual subscribers until the end of your paid year. After that, your subscription will move to the new structure (free Apple voices, paid AI voices via Solo / Pro / Max) and we will explain your options in the App and by email before the change takes effect.
Founding member (pilot) subscription pricing
If you sign up to a paid subscription tier during our founding member period, you pay a reduced price for that tier for as long as you remain continuously subscribed to the same tier. If you cancel, downgrade and then return to the higher tier, or otherwise allow your subscription to lapse, you lose the founding member rate and pay the standard price from that point on. We will tell you in advance when the founding member period ends and what the standard price will be before any change applies to you.
How subscription billing works
Subscriptions are billed and renewed by Apple. They renew automatically each billing cycle on the same date you first subscribed, unless you turn off auto-renewal in your Apple ID account settings at least 24 hours before the end of the current period. Apple charges the payment method on file with Apple at each renewal.
If a payment cannot be taken
If Apple is unable to take payment at renewal, Apple will retry and notify you in line with Apple's standard process. We do not control Apple's retry timing or its communications with you about a failed payment. If Apple is ultimately unable to take payment, your subscription will end. Any top-up pages you have already bought remain yours and are not affected.
Annual billing
You can choose annual billing on any subscription tier. During the founding member period, annual billing is offered at a small discount relative to the monthly rate — for example, the Solo annual price works out at £5.49 per month, against £5.99 per month on monthly billing. We apply the same proportional differential to the Pro and Max annual tiers. Once the founding member period ends, the proper annual discount is likely to be larger and we will tell you in advance what it will be.
Monthly allowance and how we count pages
Your monthly subscription allowance resets on your billing date. Unused subscription pages do not roll over. One page equals 1,000 characters of script. Most scripts are roughly the same density, but unusually dense pages — for example, very long monologues with no breaks — may consume your page allowance faster than a typical page count would suggest.
Top-up packs
You can buy top-up page packs at any time, whether or not you have an active subscription. We currently offer 100-page packs and 500-page packs. Top-ups are one-off purchases, not subscriptions. Top-up packs you have bought are not affected by changes to your subscription tier or by cancellation, and remain valid until their expiry date.
Top-up pages expire after 12 months
Each top-up pack you buy remains usable for 12 months from the date of purchase. Within that period, unused pages roll over month to month. You can use top-up pages alongside any subscription allowance you have.
Pilot top-up pricing applies during the pilot window only
During the founding member period, top-up packs are offered at reduced “pilot” prices — currently £4.99 for the 100-page pack and £14.99 for the 500-page pack. These pilot prices apply for everyone during the pilot window only. They are not grandfathered: when the pilot window ends, top-up packs revert to the standard prices (currently £6.99 for the 100-page pack and £24.99 for the 500-page pack) for all users, including users who bought pilot-priced top-ups earlier. Founding member subscription pricing (above) is treated differently and is grandfathered for as long as you remain continuously subscribed to the same tier.
How we use your pages
When you generate audio, we use your subscription allowance first (if you have one) before drawing on any top-up pages. Within your top-up balance, we use pages from the pack closest to expiry first.
Changing subscription tiers
You can upgrade or downgrade your subscription at any time from within the App. Apple controls how plan changes are processed. Upgrades typically take effect immediately and Apple charges a pro-rated amount for the remainder of the current billing period. Downgrades typically take effect at your next billing date.
Cancelling
You can cancel your subscription at any time by managing your subscriptions in your Apple ID account settings. Cancellation takes effect at the end of your current billing period. You keep access to your paid tier until then, and Apple does not refund the remainder of that period as a matter of course. Cancelling your subscription does not cancel any top-up packs you have bought, which remain valid until their expiry date.
Refunds
Because Apple is the merchant of record, refund requests for subscriptions and top-ups bought through the App are processed by Apple. You can request a refund through Apple's standard refund process in your Apple ID account. Apple will apply its own criteria when deciding whether to grant a refund.
Nothing in this section affects your statutory rights as a consumer, including any rights to a refund under UK consumer law. If you believe you have been charged in error, or that something has gone seriously wrong with the Service we have provided, please contact us at the contact email within 14 days; we will look into it and, where appropriate, support your refund request with Apple or offer goodwill remedies at our discretion.
See also 'Your right to change your mind' above, which explains your statutory right to cancel and how that right interacts with immediate supply of the Services.
Changes to pricing
We may change the price of our subscriptions or top-up packs. Where we increase the price of your current subscription tier, you will receive notice through Apple in line with Apple's standard process, and you will be able to decline the new price by cancelling your subscription before it takes effect. Any top-up packs you have already bought are not affected by price changes.
VAT and taxes
Prices shown in the App are presented and collected by Apple in your local currency and, where applicable, include VAT or equivalent sales taxes.
Your scripts and the audio we generate
Your scripts belong to you
You own any script, side, or text you load into the App. Nothing in these terms transfers ownership of your content to us.
Where your scripts live
Your scripts stay on your device. You import them locally into the App, and they are not uploaded to our servers or stored on our systems at any point.
Where the generated audio lives
When you generate audio from a script, the audio is cached on your device. We do not keep a copy of your generated audio on our servers.
The audio we generate belongs to you
You own the audio output we generate from your scripts. You may listen to it through the App for any purpose, personal or professional. We do not claim any ownership of, or right to commercialise, the audio we generate for you.
Licence to us to run the Services
So that we can produce the audio you ask for, you grant us a limited, non-exclusive, worldwide, royalty-free licence to process the lines you ask us to generate, and the audio we generate from them, solely for the purpose of operating the Services for you. This licence applies for the brief period during which the request is being processed, and ends as soon as the audio has been returned to your device.
We do not use your content to train AI models
We do not use the lines you ask us to generate, the audio we generate from them, or anything you upload, to train, fine-tune, or improve any artificial intelligence models — ours or anyone else's. This applies whether or not you have an active subscription.
AI voice generation
The audio available on our platform is generated using a third-party AI voice provider. The text and inputs you submit are processed by this provider, acting as our data processor, exclusively for the purposes of producing the requested audio, performing content moderation and safety reviews, and complying with legal obligations. We do not use your content to train AI models, and our provider is contractually prohibited from processing your data for their own independent purposes, including model training. We ensure through binding agreements that our provider retains your content only for as long as functionally necessary to provide the services, maintain standard automated backups, or as required by law, after which it is securely deleted.
Your responsibility for what you upload
By loading a script into the App, you confirm that:
• you own the script, or you have permission from the rights holder to use it in this way; and
• your use of the App with that script does not infringe anyone else's intellectual property or other rights.
If you load a script into the App without the right to use it, the responsibility for that sits with you, including for any claim a rights holder makes. If we end up out of pocket as a result (legal costs, settlements, or similar), you would need to cover those reasonable costs.
What you can and cannot do with the generated audio
The audio we generate is provided for listening within the App. You may not:
• download, export, or record the audio, or use any method to capture it outside the App;
• redistribute, share, sell, license, or publicly perform the audio;
• use the audio as source material to train any AI model, or to create derivative works that compete with the Services.
If we introduce export or sharing features in future, we will update these terms and tell you in advance.
Audio after subscription cancellation
If you cancel your subscription but keep your account, the audio you have already generated stays in your library indefinitely for as long as your account exists. You can play it back without an active subscription. You will not be able to generate new audio until you resubscribe or buy a top-up pack.
If you delete your account
Your scripts and your generated audio live on your device, not on our systems. They are removed locally when you delete the App from your device, or when you remove individual items from within the App.
When you delete your account, we delete the account-level data we hold about you from our active systems within 90 days. That includes your subscription status, your purchase records that are not required to be retained for tax or audit, your account identifier, and any usage logs we keep for analytics. Where the law requires us to keep something for longer — for example, certain transaction records for tax purposes — we keep only what the law requires and handle it in line with our Privacy Policy.
Any unused top-up pages at the time of deletion are forfeited.
Content standards
You agree not to load into the App, or generate audio from, any text that is unlawful, defamatory, incites violence, sexualises minors, or otherwise breaches applicable law. If we become aware that you have used the App to do any of these things, we may suspend or terminate your account.
If a rights holder contacts us
If someone claims that a script or audio generated through the App infringes their rights, we may suspend the relevant part of your account while we investigate. You can contact us at the contact email if you believe action has been taken in error.
Acceptable use of the App
In using the App and the Services, you must not:
• use the App for any unlawful purpose, or in any way that breaches these terms;
• act fraudulently, deceptively, or in a way intended to harm us, our users, or any third party;
• attempt to gain unauthorised access to the App, its infrastructure, or any account that is not yours;
• interfere with the App's normal operation, including by uploading malicious code, attempting to overload our systems, or probing for vulnerabilities without our written permission;
• collect or extract any data from the App or the Services by automated means (scraping, crawling, mass-downloading), except as we expressly permit;
• attempt to reverse engineer, decompile, or recreate the App or any part of the Services, except to the limited extent permitted by law;
• use the App to infringe anyone's intellectual property, privacy, or other rights;
• load or generate content that is defamatory, harassing, discriminatory, or incites violence;
• impersonate another person, or misrepresent your identity or your rights to the content you load;
• use the App to generate audio of a real, identifiable person without their clear consent, including for the purpose of misleading others about who is speaking;
• use the App, or any audio we generate, to create content intended to deceive, defraud, harass, or harm anyone;
• resell, sublicense, or commercialise access to the App or the Services, or use them to build or operate a competing product.
If we reasonably believe you have breached these rules, we may suspend or terminate your access to the App without notice. We will always aim to act proportionately. Where we can safely give you an opportunity to fix the problem, we will.
Our responsibility to you
We are responsible to you for foreseeable loss and damage caused by us
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen, or if, when you accepted these terms, we both knew it might happen — for example, if a payment is taken in error through Apple and we should reasonably have prevented or addressed it, that is foreseeable. We are not responsible for loss or damage that is not foreseeable.
Limits on our liability
Except for the liabilities we cannot limit (set out below), our total liability to you for any and all claims arising out of or relating to these terms or your use of the App and the Services in any 12-month period will not exceed the total fees you paid to us, or to Apple in respect of the Services, in that period.
Liabilities we cannot limit or exclude
Nothing in these terms excludes or limits our liability where it would be unlawful to do so. This includes liability for:
• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot be excluded or limited under applicable law, including your statutory rights as a consumer in the UK.
When we are liable for damage to your device or data
If defective content we provide damages a device or digital content belonging to you (for example, if a faulty audio file we generate corrupts something on your device), we will either repair the damage or pay you compensation. We will not be liable for damage you could have avoided by following reasonable advice we gave you, or for damage caused by your failure to follow our installation instructions or to meet our minimum system requirements.
What the App is and is not
The App is a tool for listening to scripts in AI-generated voices. It is not a substitute for professional advice, casting decisions, or creative judgement. We make no promise that use of the App will achieve any particular outcome in your work.
Accuracy
We take reasonable care to generate audio that reflects the text you load, but AI voice generation is not perfect. Pronunciations, emphasis, and emotional tone may not always match your intent. We recommend reviewing generated audio before relying on it.
Availability
We aim to keep the App and the Services available, but we do not guarantee uninterrupted access. We may need to take parts of the Service offline for maintenance, updates, or reasons outside our control. Where we can, we will give you advance notice.
Third-party providers
The App relies on third-party services (including Apple for distribution and payments, AI voice generation, analytics, and cloud infrastructure). We are not responsible for failures or interruptions caused by these providers, except where we have made a specific commitment to you in these terms about how those providers handle your content.
Please keep copies of important content
Your scripts live on your device and we do not hold copies. We recommend you keep your own backups of any script you care about.
Events outside our control
If our provision of the App or the Services is delayed or prevented by an event outside our reasonable control, we will contact you as soon as possible and take steps to reduce the impact. We will not be liable for delays caused by such events. If the delay is substantial, you may contact us to end your subscription and seek a refund through Apple for any paid services you have not received.
Changes to these terms
We may need to change these terms from time to time, for example to reflect changes in law, to deal with new features, or to keep pace with how the App is used. If we make a change that materially affects your rights or the service you receive, we will give you at least 30 days' notice by email or by a notification in the App before the change takes effect. If you do not accept a material change, you can cancel your subscription before the change applies. For minor changes, for example fixing a typo or clarifying existing wording, we may make them without advance notice. We will always show the date these terms were last updated.
Updates to the App and changes to the Services
We may update the App and change the Services from time to time to improve performance, add or remove features, fix bugs, or address security issues. Some updates will happen automatically through the App Store; others may require you to update the App manually. If you choose not to install an update, some features may stop working or the App may stop working entirely. We may also add new features that are only available to users on certain subscription tiers, or introduce new tiers. We will tell you in advance if we remove a feature you currently rely on.
If you delete the App or we end your access
You can stop using the App at any time by cancelling your subscription through Apple and deleting the App from your device. We may end your access to the App and the Services if:
• you seriously or repeatedly breach these terms, including the acceptable use rules above;
• we are required to do so by law or by a regulator;
• we stop offering the App or the Services, in which case we will give you reasonable notice and support you in seeking a refund through Apple for any paid services you will not receive.
If we end your access for breach, we will tell you why and, where it is safe and reasonable to do so, give you an opportunity to put things right before taking action. When your access ends, you must stop using the App and delete any copies you have made of content generated through the App, other than content you had a separate right to retain.
Links to other services
The App may contain links to, or integrate with, third-party services, for example account authentication. We do not control these services and we are not responsible for their content, terms, or practices. You should read their own terms and privacy policies before using them.
Transfer of these terms
We may transfer our rights and obligations under these terms to another company, for example if we are acquired or restructure the business. We will tell you if this happens and we will make sure the transfer does not affect your rights. You may only transfer your rights or obligations under these terms to another person if we agree in writing. This includes transferring your account to someone else.
No rights for third parties
These terms are between you and us. No one else has the right to enforce any part of them under the Contracts (Rights of Third Parties) Act 1999.
If part of these terms is unenforceable
If a court or regulator decides that any part of these terms cannot be enforced, the rest of the terms will still apply.
Delay in enforcing our rights
If we do not immediately act on a breach of these terms, that does not mean we have waived our right to act on it later.
Governing law and where disputes are resolved
These terms are governed by English law. You and we both agree that the courts of England and Wales have exclusive jurisdiction to hear any dispute, except that if you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country where you live.
Alternative dispute resolution
If you have a complaint about the App or the Services, please contact us first at the contact email. We will do our best to resolve it informally and we aim to respond within 14 days.
If we are unable to resolve your complaint to your satisfaction, you may wish to consider alternative dispute resolution (ADR). Before going to court, you may want to try alternative dispute resolution. This is a process where an independent third party helps resolve disputes without the cost and time of litigation. You can always contact us first at the contact email to try to resolve any issue informally.
How to contact us
For questions about these terms, your account, or the App, please contact us at contact@talkingscripts.com.
End of terms
Talking Scripts — Consumer App End User Terms — Draft v3 — 12 May 2026